A veterinary receptionist may also be identified as a client service representative (CSR) or client-relations specialists. At Harmony Veterinary Center they are the client’s first impression of the practice, on the phone and in-person, and are often their last impression as well. Veterinary receptionists must possess strong organizational skills, excellent telephone and in-person communication skills and have the ability to remain calm under pressure. Veterinary receptionists must also have compassion for animals and their owners and understand the stress that patients and clients endure. Learn more about this position.